While offering third-party delivery services like Uber Eats or DoorDash can help you reach new customers and grow your brand, the associated fees can significantly eat into your bottom line. To protect their margins, many restaurants have opted to simply raise their prices on the delivery apps to subsidize the commission fees. Unfortunately, that…
So you’re launching a new online ordering platform at your restaurant — offering guests a digital experience is a great way to build your brand and increase revenue, but if you’re new to the digital restaurant game, the “build it and they will come” approach probably won’t fly. To bring in that coveted R on…
Meet Grant Lieberman, a seasoned restaurant tech leader who knows how to help restaurants grow through digital engagement. He’s seen success promoting restaurant apps while working in-house at several multi-unit brands, and lucky for us, CardFree was able to snag him as our VP of Customer Success and Technology. Before joining CardFree, Grant worked cross…
This article originally appeared in Modern Restaurant Management, published 12/5/22 Written by Jon Squire, CEO & Co-Founder of CardFree. Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over…
Portions of this article originally appeared in Authority Magazine, published 6/17/22. Written by Jon Squire, CEO & Co-Founder of CardFree. Offering a fantastic digital customer experience has become a must for restaurant, hospitality, and retail businesses. To compete with 3rd party delivery or aggregator sites, operators need to provide a unique brand experience that…
This article originally appeared in Hotel Technology Magazine, published 6/17/22. Written by Jon Squire, CEO & Co-Founder of CardFree. With hotels falling in line with the need for tech upgrades, there’s never been a better time to adopt modern-day concierge solutions to create digital hotel experiences designed to address the demands to keep up…
Pay at the table technology has made some huge leaps in the past few years, but some restaurants are still skeptical of adopting pay at the table solutions. These solutions not only allow customers to pay from their table whenever they’re ready, but can be combined with other technologies like CardFree Order@Table to put guests…
Does your restaurant need a native app or is a web app the best solution? The team behind three of the world’s most successful mobile restaurant experiences breaks down what you need to know, plus lessons to learn from the gold standard — the Starbucks app… In the competitive world of hospitality tech, our founding…
From digital room keys to mobile room service ordering, poolside drink delivery, and everything in between, the hotel and resort industry is adopting mobile at a rapid pace. It’s no secret that mobile technology has dominated our lives. In ten years, the number of Americans who own smartphones has risen from 35% to 85%, while…
This article was originally published via Hospitality Technology in Aug, 2020. | Written by Alan Paul, CardFree Co-Founder and CRO. A new moat has emerged across legacy and cloud POS vendors alike: third party access to the POS, which is primarily about control, not technical or resource constraints. An economic moat, as coined by Warren…