From neighborhood restaurants to international hotel brands, we provide the tools and hands-on service to help our customers thrive, and they love us for it! Read below to see what some of our top clients have to say.
From neighborhood restaurants to international hotel brands, we provide the tools and hands-on service to help our customers thrive, and they love us for it! Read below to see what some of our top clients have to say.
“I really appreciate the high level of touch the CardFree team provides. All of our questions and concerns are answered in an extremely timely manner. Even as a small client, we get treated with extreme care.” – David Silverman, VP of Marketing
“CardFree is truly our most agile, intelligent, capable, trustworthy partner. They’ve been along our side through many invocations from our integrated call center payment to accepting EMV devices… CardFree is one of the few vendors I trust will solve some of the toughest payment issues in the industry.” – Jarrod East, VP of Technology
“CardFree’s flexibility has been great. Amigos is a unique company with unique challenges/needs and CardFree has always helped find solutions. Our POS can be challenging to work with and CardFree has found a way every time.“ – Matt Keslar, Executive Manager
“When you integrate any technology with a POS system, there are always going to be challenges. CardFree has done a great job of identifying the issues and their root causes, and finding solutions quickly, as opposed to dragging it out for days and weeks. The CardFree team has a real bias for action over discussion, which is much appreciated.“ – Scott Hudler, CMO
“The customer service and project management with CardFree has been phenomenal. If questions come up, I’m always able to get a hold of our rep, and if he doesn’t have the answers, he’s always up front about it and works hard to figure it out. They fix problems the right way.“ – Bill Fold, Partner
“CardFree has been a tremendous partner from the get go. We knew there were going to be challenges integrating into the older version of our POS, but with the help of the CardFree team, we’ve been able to test out different scenarios and solve some complex problems. That was one of the big factors of why we chose CardFree–other vendors had thrown their hands up, saying that these issues were too complex and would take too much work–but the CardFree team was very knowledgeable and they have proven that repeatedly.” – Pankaj Khanna, VP of Digital
“The team is both wildly responsive and knowledgeable about their product, its restrictions, and capabilities. As we work through obstacles of how to utilize CardFree to meet our latest business challenges, CardFree is always willing to pick up the phone and have a conversation about how to tackle that new challenge with us. It feels like we have a partner with CardFree… not just a vendor.“ – Kenny Mitchell, Director of Strategic Finance
“The team at CardFree has been great to work with — clear communication, providing solutions to our challenges, working with other 3rd parties, and willingness to do the work needed to move into production.“ – Matt Keslar, Executive Manager
“We found that a lot of other solutions out there were not able to work directly with our POS, so one of the main reasons we chose CardFree was their ability to integrate with our system. CardFree was not only able to integrate their ordering platform with our existing POS system, but were also able to turn the project around really quickly and smoothly.“ – Bill Fold, Partner
“Originally we wanted a very specific solution of contactless pay, but we have ended up using CardFree for so many more innovative solutions.” – Jarrod East, VP of Technology
“I really appreciate the high level of touch the CardFree team provides. All of our questions and concerns are answered in an extremely timely manner. Even as a small client, we get treated with extreme care.” – David Silverman, VP of Marketing
“The #1 gain is efficiency for our guests. [CardFree tech] eliminates a lot of wait times, human processing time, and the risk of human error. Having it all under a single ecosystem for all our locations makes it even more efficient over time, as the learning curve for our guests seems to be very short.“ – Kenny Mitchell, Director of Strategic Finance
“We found that a lot of other solutions out there were not able to work directly with our POS, so one of the main reasons we chose CardFree was their ability to integrate with our system. CardFree was not only able to integrate their ordering platform with our existing POS system, but were also able to turn the project around really quickly and smoothly.“ – Scott Hudler, CMO
“The #1 gain is efficiency for our guests. [CardFree tech] eliminates a lot of wait times, human processing time, and the risk of human error. Having it all under a single ecosystem for all our locations makes it even more efficient over time, as the learning curve for our guests seems to be very short.“ – Kenny Mitchell, Director of Strategic Finance
“We were able to take our brand, design, colors, and photos to make the app feel like a custom Torchy’s app. It’s a white-label app, but it doesn’t feel like we just threw our branding onto something generic. The product allows us to customize it and make everything feel on-brand for Torchy’s.“ – Scott Hudler, CMO