The CardFree mobile ordering and payment platform offers a one-stop solution to deepen engagement and enhance every aspect of the customer experience. Our frictionless, easy-to-use technology can be set up with specific capabilities and products, or merchants can opt for full functionality, all of which come with robust data analytics and reporting.
AN AWARD WINNING MOBILE ORDERING & PAYMENT PLATFORM
Smooth and painless for your business and your customers — our platform is easy to use, fast to deploy, and we plug seamlessly into your existing technologies and infrastructure.
We’ve built and deployed tech for some of the world’s largest enterprise brands. Whether you’re operating a neighborhood joint or a nationwide franchise, our platform is built for scale and speed, battle-tested to handle tons of transactions, designed to grow as you do.
We play well with others. CardFree’s universal API approach allows merchants to utilize our services through integration with 3rd party channels, deployments, and interfaces.
PLATFORM BENEFITS
MERCHANT CHOICE & CONTROL
We plug-in to your roadmap, systems, and existing processes. Our mobile ordering and payment platform can fill in gaps in your service or provide a full set of functionality, powering all aspects of the order, pay, and loyalty experience. It’s all up to you! And of course, you own your data.
MERCHANT BRANDED
As a white label partner, we help you build value and loyalty for your brand. Having deployed the largest restaurant mobile ordering platform in the US, we provide a unique perspective on how to design a great consumer experience and drive mobile adoption for maximum ROI. Whether your business is in need of a web app, mobile app, kiosk, table ordering, mobile POS, loyalty, or other payment solutions, CardFree has the tools to enhance your brand.
A FRICTIONLESS PARTNER
We’ll work with your existing systems and roadmap to ensure the smoothest on-boarding and operation possible. With the ability to leverage integrations into nearly all POS systems, processors, and PMS software, we offer an easy path to deployment.
1:1 CUSTOMER ENGAGEMENT
Our platform can help you identify and learn more about your existing customers, segment your customer base, and acquire new ones. Our rich data analytics can make programs and campaigns more personalized and effective.
ROI
With experience in large-scale deployments, we have built ROI models to provide insight on how our mobile platform can increase sales, create operational efficiencies and reduce the cost of acquisition for new customers. In addition, we provide tools that influence behavior, such as driving frequency, tender preference, and increasing ticket size.
DASHBOARD & ADMIN TOOLS
We have a suite of tools to manage offers, promotions, loyalty, and other programs. Our dashboard makes it easy to view reports, performance, and data analytics.
API-DRIVEN PLATFORM
Our flexible, API-driven mobile ordering and payment platform is designed with true end-to-end capabilities, built to fit into your tech stack. Offers, payments, loyalty, and ordering can be integrated with your existing systems to create a frictionless, merchant-branded guest experience through multiple touchpoints.
UNIVERSAL PAYMENT LAYER
CardFree products enable your business to use one checkout process for all orders — our Universal Payment Layer — creating an easy, streamlined system for both staff and customers.
All orders, including third-party delivery, can be processed through the Universal Payment Layer, allowing your operation to see holistic customer insights–what we call our “universal source of truth.”
OFFERS & PROMOTIONS
We can mobilize existing offers or provide an end-to-end platform to generate offers and promotions via mobile, email, SMS, and push. Because our mobile ordering platform is data-driven, merchants can target consumers by order frequency, daypart, product preferences, and many other dimensions that are beyond the reach of traditional providers.
STORED VALUE SOLUTIONS
CardFree integrates with the leading stored value platforms for a frictionless solution that’s able to work with existing POS systems. Our mobile-centric approach provides the ability to tie all programs seamlessly together, enabling guests to use gift cards and combine with offers, rewards, loyalty points, etc.
DATA ANALYTICS
Because we integrate with merchant POS systems, we have access to SKU-level data that feeds into what we call our “Universal Payment Layer”. This Universal Payment Layer provides a comprehensive view of the customer that has otherwise been unavailable. All orders, including third-party delivery, can be processed through the Universal Payment Layer, providing holistic customer insights–what we call our “universal source of truth.” This data, whether used on an individual or segment level, can serve as the basis for all customer engagement for personalized communication.
ORDER AHEAD
CardFree’s mobile ordering platform is omni-channel and provides flexibility above and beyond many digital ordering systems that tend to focus on single store solutions vs. large enterprise/large scale. Our platform supports complex menus, modifications, combinations, and order customizations as well as smart upsell and cross-sell features based on behavior and preferences, available as a web app or native iOS or Android app.
LOYALTY
CardFree can mobilize existing loyalty programs or develop custom programs based on merchant needs. If you’re looking for a loyalty program that goes beyond the basic punch card paradigm, our loyalty platform offers flexibility and tools to create a unique experience for your brand and audience. We support multi-tier programs with different levels and paths while leveraging customer data for more meaningful rewards.
MOBILE PAYMENTS
CardFree enables any payment type, including credit cards, digital wallets (Apple Pay and Google Pay), ACH, and merchant stored value cards. In addition, we offer our proprietary next-generation stored value platform. Unlike legacy systems, our mobile payment platform provides the ability to tie all programs seamlessly together including loyalty, offers, rewards, etc.
CONTACT US
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Frequently Asked Questions
How does CardFree's platform enhance customer engagement?
Our platform offers targeted capabilities like offers, payments, and loyalty programs, all designed to deepen customer engagement and enhance overall experience.
Can third-party delivery orders be integrated into the mobile ordering system?
Yes, all orders, including those from third-party delivery services, can be processed through the system, offering comprehensive insights into customer behavior and preferences.
What is a Universal Payment Layer, and how does it simplify the checkout process?
A Universal Payment Layer standardizes the checkout process across all ordering channels, making transactions smoother for both customers and staff, leading to increased efficiency.
Can CardFree's mobile ordering and payment platform be adapted for specific capabilities or products?
Yes, the platform is versatile and can be tailored with specific functionalities or full capabilities to meet the unique needs of your business, ensuring an optimal mix of services.
Can third-party delivery orders be integrated into the ordering system?
Yes, all orders, including those from third-party delivery services, can be processed through the CardFree merchant portal and injected directly into your POS, offering comprehensive insights into customer behavior and preferences.