CardFree digital ordering and payments for hotels — the all-in-one platform to future-proof your hotel operation. Offer hotel guests the mobile-focused speed and convenience they expect at your hotel F&B and retail outlets.
CARDFREE CONCIERGE HOTEL SERVICES
GUEST-DRIVEN OMNI-CHANNEL DIGITAL ORDERING FOR HOTELS & RESORTS
Everything your hotel has to offer in one unified
360° digital guest experience.
The guest experience, evolved...
From fresh towels to fresh piña coladas — order anything anywhere on-site in just a few taps.
Our comprehensive suite of digital ordering, payment, and loyalty solutions for hotels and resorts is specifically tailored to deliver superior guest experiences while taking the strain off of employees.
CardFree Concierge Services is more than digital ordering for hotels — it’s a customizable platform with solutions like geolocation-enabled delivery, in-room ordering, Order@Table and Pay@Table, menu management, tab management, and Text-To-Pay solutions, all with charge-to-room features available. We also provide loyalty integrations, catering and event management, and self-directed kiosks for orders and payments at hotel restaurants or bars.
EXPLORE
CARDFREE HOTEL SERVICES
F&B Delivery Anywhere on Your Hotel Property
Poolside cocktails are easier than ever. With site-specific QR code or geolocation-enabled ordering, guests can order from their mobile device to receive their food or drinks anywhere on your property.
Room Service, Evolved
CardFree Room Service provides a mobile ordering system for hotels, allowing guests to order from their device of choice for in-room delivery with options to charge-to-room or pay via Apple Pay, Google Pay, or credit card.
Tableside Services
Mobile Order@Table + Pay@Table
Speed up table turns and cut down on wait times with self-directed orders and payments. Guests scan a QR code assigned to their table and either order from your branded interface or go straight to payment using their mobile device. Orders can be left open so drinks and other items can be added at any time. Guests can easily split checks and pay the bill whenever they’re ready via charge-to-room, Apple Pay, Google Pay, or credit card.
EMV Pay@Table
Eliminate chargebacks and speed up table turns by allowing staff to take payments at the table quickly and securely with a WiFi-enabled EMV device.
Text-To-Pay
Send SMS links to promote and enable mobile payments for ancillary upsell services like spa treatments and other hotel amenities, taking the payment process off of your staff’s plate.
Kiosk Solutions
Offer a branded, fully integrated self-serve ordering and payment experience, allowing guests to skip the line or easily pick up a grab ‘n go meal.
Mobile Tipping
Easily enable mobile tipping and collect guest feedback by department or individual with URL or QR code links. Supports payments via credit/debit, charge-to-room, or mobile wallet.
Menu Management
Easily update and edit menus across multiple units or update menus individually from anywhere with a mobile device.
Catering & Event Ordering
Easily create full menus and online ordering sites for events like weddings or conferences, allowing guests to preorder ahead of the event or even during the event using our Order@Table solution. Ordering can be configured with or without requiring a guest to pay.
Loyalty Integration
All CardFree Concierge products can be integrated into your existing loyalty platform so guests can seamlessly earn and claim rewards at your F&B or retail outlets and track loyalty status in real time.
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Frequently Asked Questions(FAQs)
How does CardFree Concierge enhance the guest experience in hotels and resorts?
CardFree Concierge offers a digital ordering and payment platform that brings speed and convenience to hotel F&B and retail outlets, aligning with the mobile-focused expectations of modern guests.
What makes CardFree Concierge a comprehensive solution for hotel operations?
It’s an all-in-one platform designed to future-proof hotel operations, integrating various services to streamline guest interactions across all channels.
Can CardFree Concierge be used across different hotel outlets?
Yes, it’s versatile enough for use for food and beverage, retail outlets, spa services, and other amenities within hotels, offering a unified experience.
What benefits do hotels gain by implementing CardFree Concierge Hotel Services?
Hotels can enhance operational efficiency, improve guest satisfaction, and potentially increase revenue through streamlined digital interactions.
Is CardFree Concierge suitable for all sizes of hotels and resorts?
It’s designed to cater to the needs of hotels and resorts of any size, ensuring scalability and adaptability to various operational scales.