Loyalty programs no longer fall under “nice-to-have” — they’re an essential tool grow your brand, drive sales, boost customer lifetime value, and gain invaluable 1:1 customer data, giving your guests a reason to come back for more. If you’re looking for a restaurant loyalty program that goes well beyond the basic punch card paradigm without breaking the bank, our solution offers flexibility and tools to create a unique experience and enhance your restaurant brand.
A Restaurant Loyalty Platform to Build Brand Love
Why CardFree Loyalty?
Mature Full Stack Solution
Better User Experience
Your Roadmap is Our Roadmap
Lower Cost of Ownership
Pay Only for the Functionality You Need
White Glove Service
Restaurant Loyalty Programs Configured for Your Brand
From simple to complex, online and in-store, a restaurant loyalty platform that doesn’t break the bank.
2X
AVG INCREASE IN LOYALTY ENGAGEMENT
46%
AVG INCREASE IN ORDER FREQUENCY
Reach customers at the right time & boost Loyalty adoption
- Add Loyalty enrollment to any Order + Pay touchpoint to increase customer loyalty signup volume, including on-premise checkout
- The results: a CardFree multi-unit restaurant partner added Loyalty enrollment to its Pay@Table EMV interface and saw a 300% increase in Loyalty adoption
Every channel,
seamlessly integrated
- Digital Ordering: Web | App | Kiosk
- Tableside: Pay@Table | Tableside EMV / Mobile POS
- At the POS: Single Scan | Phone #
- Post-transaction: Receipt scan
Engage your customers
- Drive customer engagement through segmentation based on numerous attributes, configure offers with various rules, and create scheduled or triggered campaigns to send offers and promos via SMS, email, or push notifications.
- Geolocation-enabled campaigns allow brands to push timely triggered notifications to guests when they’re near the restaurant, creating a highly efficient offer and messaging strategy that hits customers with the right message at the right time to drive traffic, increase customer retention, and improve brand loyalty.
- Enable customers to fully manage their personal gift cards and send digital gift cards to their contacts via SMS and email.
Choose Your Program Structure
- Single Tier & Multi-Tier Rewards
- Membership Tiers
- Reward Catalog
- Banked Points
- Loyalty points can be redeemed as dollar amount or percentage discounts on order totals or specific menu items
- Merchants can also configure bespoke offers to send to Loyalty users via campaigns using CardFree Marketing & Engagement Tools
Configure How Customers Earn
- Milestones (enrollment | birthday | anniversary)
- Transactional (per dollar spent | per transaction | specific items)
- Points Multipliers (for purchase of specific items | purchases within a specific time period)
- Gift Cards (earn additional points for gift card purchases and subsequent reloads)
- Challenges (e.g. visit 5 times this month or purchase 3 iced coffees)
- Randomized “Surprise & Delight” offers
- Refer-a-friend
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